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Privacy Policy

Who is Sanctuary Serviced Accommodation Ltd?

The website address is: https://www.sanctuaryservicedaccommodation.co.uk

The personal data that we collect and why.

COMMENTS

When visitors leave comments on the site, Sanctuary Serviced Accommodation Ltd collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

CONTACT FORMS

Sanctuary Serviced Accommodation Ltd use the Ninja Forms plugin to manage contact form submissions. The information is sent as email messages that only Sanctuary Serviced Accommodation Ltd are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes. 123reg.co.uk hosts this website. You can read 123reg.co.uk's privacy policy here.

How long do we keep the information?

Sanctuary Serviced Accommodation Ltd don’t set a particular time limit on storing information because Sanctuary Serviced Accommodation Ltd need it for future reference. If you want your information to be removed from the database, please contact us. Sanctuary Serviced Accommodation Ltd will remove it anytime there are concerns about your privacy.

Do you share the information with other parties?

No, although Sanctuary Serviced Accommodation Ltd do use some WordPress plugins on this website that may pass data, including personal information, to external servers to process, such as Akismet Anti-Spam or Jetpack by WordPress.com.

Sanctuary Serviced Accommodation Ltd only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.

COOKIES

If you leave a comment on this site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, Sanctuary Serviced Accommodation Ltd will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

ANALYTICS

Sanctuary Serviced Accommodation Ltd use Google Analytics to collect information about visitor behaviour on this website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of the site and is not tied to personally identifiable information. Sanctuary Serviced Accommodation Ltd therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Who we share your data with

We use Tokeet for our online booking management. Bookings made for our apartments via this website are done so by using the Tokeet booking engine. Upon making a booking order you will be redirected to https://sanctuaryservicedaccommodation.booksafely.com which is a website owned by Tokeet. Your booking information is then stored on Tokeet's servers. Read the Tokeet Privacy Policy

Sanctuary Serviced Accommodation Ltd do not share your personal identifiable data with any other third party other than what is stored on a database which is hosted by 123reg.co.uk. You can read 123reg.co.uks’s privacy policy here

How long Sanctuary Serviced Accommodation Ltd retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so Sanctuary Serviced Accommodation Ltd can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on the website (if any), Sanctuary Serviced Accommodation Ltd also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have justify comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that Sanctuary Serviced Accommodation Ltd erase any personal data Sanctuary Serviced Accommodation Ltd hold about you. This does not include any data Sanctuary Serviced Accommodation Ltd are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We use Tokeet for our online booking management. Bookings made for our apartments via this website are done so by using the Tokeet booking engine. Upon making a booking order you will be redirected to https://sanctuaryservicedaccommodation.booksafely.com which is a website owned by Tokeet. Your booking information is then stored on Tokeet's servers. Read the Tokeet Privacy Policy

Sanctuary Serviced Accommodation Ltd use 123reg.co.uk as a web hosting provider. You can read their Privacy Policy here.

Visitor comments may be checked through an automated spam detection service.

Contact Sanctuary Serviced Accommodation Ltd

You can contact Sanctuary Serviced Accommodation Ltd through the contact page.

Additional Information

HOW WE PROTECT YOUR DATA

Sanctuary Serviced Accommodation Ltd does it’s best to keep your Personal Data safe. Sanctuary Serviced Accommodation Ltd use safe protocols for communication and transferring data (such as HTTPS). Sanctuary Serviced Accommodation Ltd use anonymising and pseudonymising where suitable. Sanctuary Serviced Accommodation Ltd monitor this website for possible vulnerabilities and attacks.

Even though Sanctuary Serviced Accommodation Ltd tries it’s best, Sanctuary Serviced Accommodation Ltd can not guarantee the security of information. However, Sanctuary Serviced Accommodation Ltd promise to notify suitable authorities of data breaches. Sanctuary Serviced Accommodation Ltd will also notify you if there is a threat to your rights or interests. Sanctuary Serviced Accommodation Ltd will do everything it reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Sanctuary Serviced Accommodation Ltd use Starfield Technologies, Inc. to secure this site by using various technical processes, such as encrypting communication to and from this website using SSL. You can find out more by visiting starfieldtech.com.

Sanctuary Serviced Accommodation Ltd use two WordPress plugins called Wordfence and Sucuri to add extra security to this site, such as Brute Force Protection, Web Application Firewall, Rate Limiting, Server State, File Changes, Malware Scans, Password Strength etc… You can find our more about Wordfence at wordfence.com and Sucuri at sucuri.net.

If you have an account with Sanctuary Serviced Accommodation Ltd, please note that you have to keep your username and password secret.

CHANGES TO THIS PRIVACY POLICY

Sanctuary Serviced Accommodation Ltd reserve the right to make change to this Privacy Policy.
Last modification was made 31st August 2018.